West Lake, Hangzhou
Four Seasons Hotel Hangzhou At West Lake
A two-storey resort of pagoda-style pavilions on nine acres of bamboo, lily ponds and lagoon at 5 Lingyin Road, on the shore of West Lake. Built in traditional Jiangnan style on the site of the old Jin Sha Gang cultural village, it has 72 rooms, six suites and three villas.
Four Seasons Preferred Partner
Ready to Travel Different?
- Advice from our own stay, in January 2024
- Preferred-partner benefits through Four Seasons Preferred Partner: a room upgrade, daily breakfast and a US$100 credit
- Industry insight on rates, seasons and timing
- One contact before, during and after the stay
About the property
- Opened
- 2010
- Rooms
- 72
- Suites
- 6
- Villas
- 3
- Architecture
- Bilkey Llinas Design
- Interiors
- Bilkey Llinas Design · Bensley Design Studios (gardens and spa) · SPIN Design Studio (Jin Sha)
From our stays
We stayed in January 2024
Rooms and suites

Garden-View Room
63 sq m · gardens view · ground-floor rooms have private terraces

Premier Garden-View Room
63-73 sq m · gardens view

Garden Terrace Room
73 sq m · gardens view

Panorama Garden-View Room
80 sq m · gardens view

Courtyard Room
120 sq m including outdoor space
Suites

Lotus Suite
120 sq m · separate living area

Lagoon Suite
130 sq m

Royal West Lake Suite
130 sq m

West Lake Suite
140 sq m

Courtyard Suite
220 sq m including outdoor space

One-Bedroom Villa with Private Pool
650 sq m · private Chinese-style garden, private pool and gym

Three-Bedroom Ambassador Villa
920 sq m · three bedrooms, private Chinese-style garden, private pool and gym
Dining and wellness
- Jin Sha
- Jiangsu and Zhejiang restaurant
- WLB (West Lake Bistro)
- all-day Italian restaurant
- Lobby Lounge
- lobby lounge
- Wellness
- A spa by Bensley Design Studios with nine treatment rooms and treatments built on the five elements, a 10 x 19 m indoor pool, and a fitness centre with tai chi and yoga.
Where it is
- Hangzhou city centre
- 10 min by car
- Hangzhou Xiaoshan Airport
- 50 min by car
Lingyin Road, Xihu District, Hangzhou
Open in Google MapsQ&A
Ground-floor rooms open onto private terraces in the gardens; the Courtyard Room (120 sq m) and Courtyard Suite (220 sq m) include their own outdoor space.
Garden-View Room (63 sq m), Premier Garden-View Room (63-73 sq m), Garden Terrace Room (73 sq m), Panorama Garden-View Room (80 sq m) and Courtyard Room (120 sq m including outdoor space). Suites: Lotus Suite (120 sq m), Lagoon Suite (130 sq m), Royal West Lake Suite (130 sq m), West Lake Suite (140 sq m), Courtyard Suite (220 sq m including outdoor space), One-Bedroom Villa with Private Pool (650 sq m) and Three-Bedroom Ambassador Villa (920 sq m).
We book Four Seasons Hotel Hangzhou At West Lake through Four Seasons Preferred Partner, so you get a one-category upgrade at check-in when available; daily breakfast for two, in the restaurant or in the room and a US$100 credit each stay, US$200 in a suite, at no extra cost to you.
Jin Sha, jiangsu and Zhejiang cooking following the four seasons; designed by SPIN Design Studio (One MICHELIN star (2026); executive Chinese chef Wang Yong); WLB (West Lake Bistro), all-day Italian and Lobby Lounge, lobby lounge.
A spa by Bensley Design Studios with nine treatment rooms and treatments built on the five elements, a 10 x 19 m indoor pool, and a fitness centre with tai chi and yoga.
On Lingyin Road in Xihu District, steps from West Lake and a 10-minute drive from the city centre; complimentary bicycles for Leifeng Pagoda, the West Lake Museum and the Broken Bridge. Odd-even licence plate rules apply around the lake at weekends and on public holidays.
Hangzhou Xiaoshan International Airport (HGH) is 50 to 75 minutes by car.
Four Seasons Hotel Hangzhou At West Lake opened in 2010.
Bilkey Llinas Design was architect and overall designer, with Bensley Design Studios for the landscaped gardens and the spa and SPIN Design Studio for Jin Sha. The pagoda-style pavilions overlook a meandering lagoon in traditional Jiangnan style. It opened in October 2010.


